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Website problems

3 publicaciones
Thyssa
diciembre 11, 2024
I’m considering sponsoring again, but when I search for a child there aren’t any available, and when I look at the 2 featured children it says they aren’t available for sponsorship. But I can find children if I don’t login to my account 
Missing user
diciembre 12, 2024
Thyssa: I have a feeling is because all the children have been migrated to our new computer system, but we have not migrated accounts from the old system that did not have children assigned to them. You'll probably need to contact Care Team so they can create a new account on the new system to assign a child for you. You could look at the child you want while not logged into your account and give them the id number of the child. Thanks!
Nameless
diciembre 16, 2024
We were considering sponsoring another child too but when we look at the children, sometimes the little photo says "sponsored" but then that label disappears for the same child a minute or two later. Inconsistent! And a couple days ago when I navigated to CI I ended up on what looked like a new face page for the site, which then disappeared within about 30 seconds. CI is at the mercy of Microsoft - the same outfit that produced "New Outlook" which doesn't handle .pst files!!! I think we're outta here pretty soon. I am losing all confidence in CI.
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