Failed payment

4 publicaciones
Missing user
abril 22, 2014

I recently lost my wallet, and with it my debit card which I made my donations with. I forgot to update my payment method before the specified date and my payment (logically) didn't go through.

Will the payment be processed again or should I make a "special donation" to cover my child this month?

debbies
abril 22, 2014 en respuesta a Missing user

We do try to "recycle" when a donation does not go through the first time but it is usually done a day or two after the original decline. In this case, I located your account saw that we had just processed your cc update and I charge the donation for April. You are all set for May.  Thanks!

Missing user
abril 22, 2014 en respuesta a debbies

Fantastic. Thank you!

debbies
abril 22, 2014 en respuesta a Missing user
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