Frequently asked questions

sponsor travel preparation & Visit Info

Before you go
While you’re there/when you arrive
After you return
Important info

Before you go

How can I arrange my visit?

Please call our Care Team

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How much will it cost?

Each trip has its own unique expenses, but you should make sure to budget for:

  • Meals with your child, your child’s family and your visit hosts (a few CI staff members)
  • Any activities planned with your child (and possibly your child’s family)
  • $100-$150 to help cover set-up and basic transportation costs for these special visits.

You’ll also need to arrange and budget separately for your airfare, hotel and transportation to and from the airport.

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Why do I need to give eight to twelve weeks’ notice for my visit?

There’s a lot to coordinate. (That’s why we don’t want you to purchase airline tickets or pay for your hotel too early.) We need time to:

      • Receive your criminal background check
      • Coordinate the visit with our office in the country where your child lives
      • Arrange for staff resources
      • Contact and coordinate with your child’s family
      • Arrange for the child and/or family members to take time off from work or school

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When can I visit?

You can visit during the agency's business hours. Contact our Care Team for details. 

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Will Children International arrange my travel plans?

We can recommend hotels, but our Care Team ambassadors – as awesome as they are! – don’t have the type of expertise that a travel agency can provide.

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Do I need health insurance?

It’s a good idea. Check with your health insurer about international health coverage for the duration of your trip.

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Will I need immunizations?

Please check the State Department’s recommendations and requirements for the country you plan to visit. You can also ask your family physician.

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Will my cell phone work when I am in another country?

Check with your cell phone provider before you leave to find out. It’s an expensive mistake to discover too late that you don’t have coverage!

Here’s some info for major cell providers:

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Will I need a passport and visa? How do I get these?

Probably a passport; maybe on the visa. Check with your local government to find out for sure. If you live in the United States, visit www.travel.state.gov.

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Do I need to do a background check for a visit?

Yes. We now require a background check for anyone 18 and older who will be meeting the kids in person, for the safety of the children.

We request that you visit ACS Data Services to complete your criminal background check. Click here to provide your name and email address to start your ACS application. There is an ACS $35 processing fee, which is separate from the Children International visit expenses.

The information being collected will be used solely for the purpose of initiating a criminal background check at the request of Children International. Once this info is submitted, we will send an email with a link that leads to the background check application. Once you’re finished with the application, you must submit payment in the amount of $35 via credit card before the application can be processed. Results of the background check will be made available to Children International. Your information will be kept confidential and secure and shared only with the necessary staff members.

Start Secure ACS Application

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Can I visit more than one child?

Call our Care Team to discuss it.

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My child is no longer in the Children International program. Can I still visit him/her?

Call us to provide us with your former sponsored child's details. We'll let you know if we can arrange it!

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Is there an age limit for visits?

No. Just be aware of challenges you might have — especially considering unsanitary environments, unsafe water and unfamiliar food you might encounter.

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I am an LGBTI traveler. Is there anything I should know before traveling?

Check out the U.S. Department of State’s LGBTI Travel Information and review your sponsored child's country information page on the site as well.

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When will you tell my child I am visiting?

As soon as we can after your trip is confirmed!

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Can I write my child and mention my visit?

Yes, after your trip is confirmed.

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I’ll be traveling to my child’s country but won’t have time to meet my child. Can I still bring a gift?

Contact the Care Team for information.

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What gifts should I bring?

Contact our Care Team for details.

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I’m not traveling to my child’s country, but I have a friend/family member who is. Can they visit my child?

Contact the Care Team for information

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I’ll be traveling to a country where Children International works, but I don’t sponsor a child there. Can I visit a CI community center?

Contact the Care Team for information

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What should I do if I need to cancel?

Please give us a call at 800-888-3089 ASAP. If you are already in the country, please contact the agency directly.

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What happens if Children International can’t approve my visit date?

We’ll work with you to find another date or arrange for you to drop off a gift.

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What should I pack?

Got some fancy shoes to show off? A new Apple Watch? Best to leave those at home. When dressing for your visit, choose modest and comfy over stylish. Every culture is different, and what’s acceptable at home might not be where your child lives. Jeans and a plain T-shirt are perfect. No shorts, please! Skirts? Keep them on the long side – knee-length minimum. (Got a specific question about the country you’re visiting? Give us a call! We’ll be happy to discuss!)

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What’s the weather like in…?

We get asked this question a lot, and we know weather is really important when it comes to packing for your trip. We’ve found some great information to help you prepare. Just click on the country you’re visiting to learn more:

While you’re there/when you arrive

Do I need to contact anyone after I arrive in my child’s country?

If you confirmed with the office there before you departed, no. However, if you don't arrive in country as planned, please contact the agency office. 

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Who can I contact if I’m in my child’s country and need help/need to cancel?

If you are in country, it would be best if you contacted the agency directly. However, we’re here for you:

  • Call 816-942-2000 (8 a.m. to 6 p.m. CT, Monday-Friday)
  • Chat online in real time at Children.org (8 a.m.- 4 p.m. CT, Monday-Friday)
  • Email us at children@children.org.

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How long will the visit last?

3-4 hours.

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Can the child come to my hotel so we can swim?

No. Unfortunately, it’s against our Child Protection Policy.

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I can’t speak the language! How will we talk to each other?

No worries. We’ll provide an interpreter.

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I’m fluent in the language. Do I still need an interpreter?

Maybe not an interpreter, but we’ll always have a staff member present.

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After you return home

My child sent me a friend request on Facebook. What should I do?

Click “Ignore.” Yeah, that just feels wrong, we know. But, for your safety and theirs, we don’t allow direct contact between sponsors and kids. (Read more in our Child Protection Policy.)

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What should I do when I get back?

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Important info

CI’s child-protection policy

Reading this will help you understand some of our rules for your trip. (We’ll also ask you to sign a copy upon your arrival saying that you agree to abide by the rules.)

Consent and liability forms

We’ll ask you to take a look at these before your visit, too. 

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