Agile Delivery Manager

POSITION SUMMARY

Children International is looking for an Agile Delivery Manager to support Children International’s IT Delivery Team. This individual will be able to handle multiple key roles within our agile framework including: support Release Train activities; serve as a Scrum Master for delivery teams; support Product Owners; support the Director of Product Management; and assist with Change Management activities.

RESPONSIBILITIES

• Guide the team in adhering to Scrum principles, practices, and ceremonies, ensuring alignment with organizational objectives and advanced methodologies.
• Facilitate scrum ceremonies as requested or required: daily stand-up meetings, sprint planning sessions, sprint reviews, and retrospectives, adapting style and methods to suit the audience and context.
• Keep the team focused on the current sprint and achieving sprint goals, including removing impediments for the team and escalating appropriately, while providing creative solutions to complex issues.
• Collaborate and coach the team on writing effective user stories, acceptance criteria, and definition of done, leveraging in-depth professional knowledge and acumen.
• Support program increment and overall product planning in an inspect and adapt environment, guiding the development of new policies and ideas.
• Partner with product owners and business owners to ensure product backlog is prioritized to maximize value for the stakeholders, ensuring alignment to tactical and strategic business goals.
• Partner with the product owner and business owners to conduct release planning and product roadmap activities.
• Collaborate and coach product owner, business owners, development team, technology and business leaders on agile principles, and best practices.
• Help the team effectively utilize Azure DevOps and other reporting tools such as PowerBI for sprint artifacts such as sprint velocity, burn downs, reports, tagging and flagging of user stories and sprints.
• Assist with Change Management activities within the business, helping to guide and support our teams through implementation and transition, networking with key contacts outside the area of expertise to drive successful outcomes.

PERSONAL CHARACTERISTICS & QUALIFICATIONS

• Extensive experience in agile methodologies, with a minimum of 8 years in roles such as Scrum Master and Product Owner, and a Bachelor’s degree; or 6 years with a Master’s degree; or a PhD with 3 years experience; or a Juris Doctorate degree without experience.
• Proven ability to facilitate Agile ceremonies with multiple cross-functional Agile teams, focusing on removing impediments.
• Comprehensive understanding of how various Agile roles and practices interconnect, with the ability to effectively guide the teams to overcome complex challenges.
• Demonstrated skills in servant leadership, facilitation, situational awareness, conflict resolution, continuous improvement, empowerment, excellent interpersonal and communication skills, with high attention to detail, and transparency.
• Must be results-driven, with the ability to analyze problems and offer innovative and effective solutions to challenging issues.
• Works well under pressure and adeptly balances long-term vision with immediate objectives, knowing when to prioritize each.
• Ability to network with key contacts outside of one's own area of expertise and adapt communication style to effectively deliver messages across different levels of the organization.
• Proficient in using tools such as Azure Dev Ops, and experience with PI Planning and/or SAFe.
• Experience in analyzing complex situations or data, requiring thorough evaluation of various factors.

ORGANIZATIONAL POLICIES

• Strictly observe confidentiality and strong ethics with respect to all beneficiary information/financial and other organizational data.
• Comply with and ensure adherence to the organization’s policies, safety and security protocols and child safeguarding norms and guidelines by self as well all stakeholders both internal and external.
• Promote diversity and inclusion, value other cultures, and demonstrate respect while relating with all organizational constituents irrespective of their race, color, faiths, gender, sexual orientation, age, caste, disabilities, experiences, beliefs, and ethnicity.

OVERALL DECISION MAKING & SUPERVISION

• Moderately complex decisions requiring judgement and initiative.
• Monitored on progress.

JOB INFORMATION

• Department: IT-PMO
• Reports to: Director of PMO