Technical Program Support Lead

POSITION SUMMARY

The Technical Program Support Lead will provide support to program capabilities and agencies (country offices) through the execution of technical strategies and tools that contribute to high-impact programs aligning to Child Path, Children International’s programmatic change model. Children International is seeking a leader who is passionate about service, excited to collaborate and responsive to evolving realities on the ground. This individual will provide humble expertise to advance excellence across Children International’s child and youth development portfolio of programs.

RESPONSIBILITIES

• Lead the development and support the execution of strategies across various technical areas as requested such as ECCD, digital learning, volunteerism, child and youth development and gender that support CI’s change model.
• Build and manage a team of subject matter experts and technical specialists, fostering a culture of responsiveness to field realities, support and continuous improvement.
• Collaborate with cross functional teams to integrate technical approaches and promote best practices across program capabilities.
• Provide on demand technical support and capacity strengthening to program leads at agencies (country offices) and develop suite of tools, resources and trainings that are relevant and available to teams.
• Provide technical guidance and support through the development of standards, guidelines and quality assurance mechanisms.
• Inform Monitoring and Evaluation tools to assess program performance and support teams to use data to make decisions and continuously improve programs.
• Contribute to resource mobilization efforts, including proposal development and donor engagement.
• Maintain Children International’s framework (global strategies and standards) related to programs, enabling clarity and greater decision making and empowerment at agencies (country offices).
• Lead and/or support special projects as needed.

PERSONAL CHARACTERISTICS AND QUALIFICATIONS

• Advanced degree in a relevant field (e.g., International Development, Public Health, Education).
• Minimum of 7 years of professional experience in program development and management within an INGO context.
• On the ground experience implementing or managing programs in areas where CI works.
• Proven track record of technical leadership and innovation in a global or regional capacity.
• Strong analytical and problem-solving skills, with the ability to make sound judgments and decisions.
• Excellent communication and interpersonal skills, with proficiency in English and Spanish.
• Demonstrated ability to lead and motivate diverse teams in a multicultural environment.
• Commitment to support and strengthen local capacity and contribute to sustainable change.
• Ability to handle multiple tasks simultaneously and take on new projects as assigned.

Travel Requirement

• Willingness to travel up to 30-45 nights a year.

Organizational Policies

• Strictly observe confidentiality and strong ethics with respect to all beneficiary information/financial and other organizational data.
• Comply with and ensure adherence to the organization’s policies, safety and security protocols and child safeguarding norms and guidelines by self as well all stakeholders both internal and external.
• Promote diversity and inclusion, value other cultures, and demonstrate respect while relating with all organizational constituents irrespective of their race, color, faiths, gender, sexual orientation, age, caste, disabilities, experiences, beliefs, and ethnicity.

Overall Decision Making & Supervision

• This position requires significant and complex decisions requiring subject matter expertise, analysis, and evaluation of intangibles.
• This position is monitored on results.

Job Information

• Department: Global Programs & Operations
• Reports to: Director of Global Programs
• FLSA Status: Exempt